Solveet Privacy Policy

Last updated: May 2025

At Solveet, we value your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our platform.

1. Who we are

Solveet Inc., a corporation registered in Delaware (USA), acts as the data controller for personal data processed through the Solveet platform.

2. What data we collect

• Account data: Name, email, optional profile photo, username/user ID, ID/passport data (for Solvers — deleted after verification).
• Payment data: Processed via Stripe. Solveet does not store full payment details.
• Usage data: Session history, interactions, preferences, time zone, language.
• Technical data: IP address, device/browser type, log data.
• User-generated content: Comments, reviews, uploaded files, videos.
• 
  

3. How we use your data

• To provide and improve our services.
• To process payments securely via third-party processors.
• To verify Solver identities.
• To ensure compliance with our Terms and Code of Conduct.
• To comply with legal obligations.
• To provide customer support and manage your account.
• 
  

4. Data sharing

We do not sell your personal data. Data may be shared with:

• Service providers (e.g., Stripe, hosting providers, support tools).
• Authorities (where required by law).
• Other users (limited profile data as part of the platform).
• 
  

5. Data retention

We retain your data as long as needed for our services and to comply with legal obligations. Verification documents are deleted after verification.

6. Data transfers

Your data may not be transferred outside the EU. Solveet ensures appropriate safeguards (e.g., Standard Contractual Clauses).

7. Security

We use encryption, access controls, and secure integrations. Users are responsible for protecting their account credentials.

8. Changes

We may update this policy. Significant changes will be notified via email or platform notification.

9. Contact

For privacy inquiries or to exercise your rights, email: support@solveet.com